Job Description:

Responsible for the efficient and effective operation of the distribution department. They will oversee the receiving, warehousing, and shipping of products to meet company standards. The Distribution Manager will develop and implement strategies to improve the department’s productivity and efficiency. They will also be responsible for the department’s budget and for ensuring that the department meets all safety and compliance regulations. The ideal candidate will have experience managing a distribution department, as well as experience with logistics and supply chain management. They will be an excellent communicator with strong leadership and organizational skills.

Duties/Responsibilities:

• Oversee all aspects of the distribution center, including inbound and outbound operations, shipping and receiving, inventory control, and warehouse management
• Ensure that orders are processed accurately and efficiently, and that customer service levels are met or exceeded
• Develop and implement strategies to improve productivity, quality, and efficiency of operations
• Manage staff, including hiring, training, coaching, and performance evaluations
• Plan and forecast staffing needs, and adjust staffing levels as needed to meet business demands
• Monitor and report on KPIs, and take corrective action as necessary to ensure targets are met
• Prepare and manage the distribution center budget
• Negotiate contracts with vendors and suppliers
• Maintain compliance with all relevant laws, regulations, and company policies
• Keep abreast of industry trends and best practices, and implement appropriate changes to improve operations
• Liaise with other departments within the organization, such as marketing, sales, and customer service, to ensure smooth and efficient operations
• Respond to customer inquiries and complaints in a timely and professional manner

Required Skills and Qualifications:

• Bachelor’s degree in business, logistics, or related field
• 5+ years’ experience as Distribution Manager in FMCG product, warehouse, or manufacturing operations
• Proven track record of successful team leadership and project management
• Excellent written and verbal communication skills
• Strong organizational and time-management skills
• Proficient in Microsoft Office, with aptitude to learn new software and systems
• Must have handled more than 10 employees before
• Without derogatory records from recent/previous employment